Assign or remove a stakeholder

Assign a stakeholder (such as a plumber or electrician) to a ticket, or remove an existing assignment.

Assign a stakeholder

1. Go to Tickets;

2. open the ticket you want to assign a stakeholder to;
3. in the Review & assign card, select the desired stakeholder from the Stakeholder dropdown;
4. click Assign.

The stakeholder appears under Assigned to. You can assign multiple stakeholders to the same ticket.

Remove an assignment

1. Go to Tickets;
2. open the ticket from which you want to remove an assignment;
3. in the Review & assign card, under Assigned to, click the delete icon next to the stakeholder's name;
4. click Revoke assignment in the confirmation dialog.