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Add or invite a tenant

Add a new tenant by entering the details yourself, or invite the tenant so they can create their own account via the Protiva app.

Add or invite a tenant

  1. Go to Tenants;

  2. Click Add tenant;
  3. Choose how you want to add the tenant:
    1. Add manually — you are redirected to the new tenant form and enter all details yourself;
    2. Invite — the invitation form opens:
      1. Enter the Email address, the Phone number (for SMS), or both;
      2. Optionally select a property in the Property (optional) field;
      3. Click Send invitation.

When you send an invitation, the tenant receives a link by email and/or SMS to create their own account. The tenant is immediately added to the list as a prospect.

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Updated on 8/30/2026

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